Frequently Asked Questions

Here are some answers to frequently asked questions, if you would like more information please use the contact form to the right.

What are the delivery charges for orders from the Online Shop?

All items by Christina Keogh are sent by registered post, inside Ireland the cost is €5 and to the rest of Europe is €10. USA and Canada the cost is €15.

Which payment methods are accepted in the Online Shop?

We can take payment by PayPal or Stripe – the options to choose are in the Checkout page. 

How long will delivery take?

If the item is in stock it will usually take 2 days in Ireland, 3-5 in Europe and 10 days to the USA and Canada. Contact me for more destinations. Because each item is handmade, out of stock pieces of jewellery will have making time involved that adds a few days but I will let you know if this is the case.

How secure is shopping in the Online Shop? Is my data protected?

christinakeogh.ie is a secure site (you can see the padlock and Secure sign in the top bar of your browser). In addition all payments are handled by Stripe and PayPal who offer the best security available for online payments.

What exactly happens after ordering?

When you order an item from the site we will contact you with confirmation and an estimated delivery date.

Do I receive an invoice for my order?

Yes, each piece of jewellery is itemised on an invoice.

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